Automotive

Our innovative solutions are used in a wide-range of vehicle applications and companies. We take a flexible approach to technologies in order to find the perfect solution for our customers' needs. We are in a position to develop and produce tailor-made solutions for both the demanding premium segment and the more price-sensitive volume markets.


Increasing consumer demands for comfort, safety, and reduced fuel consumption are driving rapid growth in the automotive sector. Carmakers are continuously adding comfort and safety features to modern vehicles, resulting in the need for more embedded computing power. As your technology partner, our vision is to help you form a relationship with customers at the very beginning of the purchase cycle and stay with them throughout—from researching a car to negotiating the deal to returning for service ... and eventually, to buying another vehicle.With our Dealer Management Systems, you receive a flexible environment that includes robust functionality and the real-time data you need to run a successful business.

Services

 

Detailed analysis

  • Financial snapshot of their most critical dealership operating areas
  • Performance trends compared to previous trends and targets
  • Compare key metrics against industry benchmarks
  • Calculate suggested performance improvement opportunities to help increase productivity and make better informed decisions
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Document Management

  • Eliminate manual tasks and wasted time with electronic transfer of data, improving productivity
  • Track everyone’s activities, so you can divide work evenly among your Technicians
  • Create a faster workflow, so Service Advisors can book more appointments and Technicians can repair more vehicles
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Parts Delivery Management

  • Automating the management and tracking of customer’s Parts orders
  • Generating pick tickets by warehouse bin and zone, allowing you to pull multiple parts from multiple zone warehouse locations at the same time
  • Automatically generating shipping manifests to reduce the number of orders being loaded on the wrong carrier or delivery vehicles
  • Utilizing robust reporting and customization of Delivery Management reports to meet the specific needs of your Parts or Warehouse Manager, like tracking cycle time and efficiency of employees
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Customer Relationship Management

  • Lead Management – Consolidate all leads into a single, easy-to-use database, assign new lead responsibilities, track statuses, respond to requests, and analyze important information
  • Business Development – Automate follow-ups and remind your customers to return to your dealership—for service, maintenance or an additional vehicle
  • Campaign Management – Create and execute campaigns efficiently, while keeping tabs on responses and profits, so you can repeat your most successful campaigns
  • Customer Management – Capture more Sales and Service opportunities and better understand the ‘lifetime value’ of each customer by keeping each Service visit and sale stored in one easy-to-access database
  • Direct Marketing Services – Design, print and mail high-impact marketing pieces in a matter of minutes from our easy-to-use, template-based system
  • Data Mining – Spot and respond to trends with simple customer activity and campaign result reports, helping you better spend your Marketing dollars
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