We provide integrated portfolio of hardware, software, services, and consulting. The company offers manufacturer independent consulting including system innovation, customer relationship management, e-commerce/supply chain management, security, specification and design, system architecture, virtualization, data solutions, and managed services. It also offers outsourced business processes inherent in the roll-out and operation of clients’ customer relationship solutions, which include loyalty marketing, bonus and reward programs, payment cards and coupons, clubs and communities, billing and payment, subscription and invoice management, transactional printing, postage consolidation, multi channel output, prepaid cards, store and loyalty cards, customer contact management, case handling, customer care, and sales support. In addition, the company offers mobile working and security solutions.
The company’s services include software design, programming, test, and operation and support of customer specific solutions. It also offers planning, implementation, consulting, management services, and quality assurance projects; software solutions, such as requirements engineering, technical architecture, operations, and maintenance; and enterprise agile solutions. In addition, the company provides E-Commerce and portal solutions. It serves local organizations and medium and large companies.

Experience & Know-How

Professionals with more than 20 years experience
           - E2E telecom services
           - Fault Management, Quality and Performance Management (inclusive Reporting, drive testing and Measurement Management)
           - Outsourcing, insourcing, auditing and due-diligence
           - Software development, adaptation and customization

Certified experts and solution engineers
           - IBM, Microsoft, Cisco, Oracle, SAP
           - EOQ quality systems manager & auditor, senior risk manager

Expertise in building, supporting and maintaining networks
           - Nokia, Ericsson, Alcatel-Lucent, Siemens, ZTE, Huawei, Agilent

Long lasting IT administration & support for business customers

Shift-work experience and multi-lingual background

Performance Management and Reporting System
           - Protected by Austrian Patent Office allows our customers to collect, enchance, correlate and predict events based on data from multiple sources. Our system was successfully tested in 24/7 operation with telecom companies accross Europe having heterogeneous infrastructure for more than 5 years without even single fault and escalation.

Global Multi-Hazard Early Warning System
           - Generates early warnings in case of area-wide weather conditions and natural disasters that potentially can cause major damages. Pilot projects with several countries and organisations in South-East Asia and Europe.

E-Health Management
           - A System that gives Patients full control on personal health information with remote entry via WEB interface and a controlled data sharing option


IT & Infrastructure


Support Services

  • Service-Desk
  • Incident Management
  • Problem Management

Optimization Services

  • Service Level Management
  • Finance Management
  • Service continuity Management
  • Availability Management
  • Capacity Management
  • Workforce Management

Configuration Services

  • Change Management
  • Configuration Management
  • Release Management

Operations Services

  • System Administration
  • Security Administration
  • Service Monitoring
  • Infrastructure Administration
  • Storage Administration