Professionals with more than 20 years experience
- E2E telecom services
- Fault Management, Quality and Performance Management (inclusive Reporting, drive testing and Measurement Management)
- Outsourcing, insourcing, auditing and due-diligence
- Software development, adaptation and customization
Certified experts and solution engineers
- IBM, Microsoft, Cisco, Oracle, SAP
- EOQ quality systems manager & auditor, senior risk manager
Expertise in building, supporting and maintaining networks
- Nokia, Ericsson, Alcatel-Lucent, Siemens, ZTE, Huawei, Agilent
Long lasting IT administration & support for business customersShift-work experience and multi-lingual backgroundPerformance Management and Reporting System
- Protected by Austrian Patent Office allows our customers to collect, enchance, correlate and predict events based on data from multiple sources. Our system was successfully tested in 24/7 operation with telecom companies accross Europe having heterogeneous infrastructure for more than 5 years without even single fault and escalation.
Global Multi-Hazard Early Warning System
- Generates early warnings in case of area-wide weather conditions and natural disasters that potentially can cause major damages. Pilot projects with several countries and organisations in South-East Asia and Europe.
E-Health Management
- A System that gives Patients full control on personal health information with remote entry via WEB interface and a controlled data sharing option
Telecommunication
Operations Services
Planning, Monitoring and Optimization
Ticketing and Backup
Reporting PI, KPI and SLA
Management Reporting and Forecasting
Umbrella System and Alarm Surveillance
Incident, Problem, Escalation, Change and Release Management