Experience & Know-How

Professionals with more than 20 years experience
           - E2E telecom services
           - Fault Management, Quality and Performance Management (inclusive Reporting, drive testing and Measurement Management)
           - Outsourcing, insourcing, auditing and due-diligence
           - Software development, adaptation and customization

Certified experts and solution engineers
           - IBM, Microsoft, Cisco, Oracle, SAP
           - EOQ quality systems manager & auditor, senior risk manager

Expertise in building, supporting and maintaining networks
           - Nokia, Ericsson, Alcatel-Lucent, Siemens, ZTE, Huawei, Agilent

Long lasting IT administration & support for business customers

Shift-work experience and multi-lingual background

Performance Management and Reporting System
           - Protected by Austrian Patent Office allows our customers to collect, enchance, correlate and predict events based on data from multiple sources. Our system was successfully tested in 24/7 operation with telecom companies accross Europe having heterogeneous infrastructure for more than 5 years without even single fault and escalation.

Global Multi-Hazard Early Warning System
           - Generates early warnings in case of area-wide weather conditions and natural disasters that potentially can cause major damages. Pilot projects with several countries and organisations in South-East Asia and Europe.

E-Health Management
           - A System that gives Patients full control on personal health information with remote entry via WEB interface and a controlled data sharing option



Operations Services

  • Planning, Monitoring and Optimization
  • Ticketing and Backup
  • Reporting PI, KPI and SLA
  • Management Reporting and Forecasting
  • Umbrella System and Alarm Surveillance
  • Incident, Problem, Escalation, Change and Release Management
  • BPMN 2.0
  • Systems Relocation, Transition and Transformation
  • Supply Chain Management

Field Service

  • Preventive Maintenance
  • Corrective Maintenance
  • Configuration
  • Implementation
  • Quality Control
  • EH&S Control
  • Drive Testing

Rollout Services

  • Site Survey
  • Site Acquisition
  • Project Management
  • Construction & Build
  • Transmission
  • Integration
  • Acceptance Testing
  • Quality Management
  • Site Database Management

Software Development

  • Telecommunications Solutions
  • M2M Control & Operation
  • PM and Fault Systems
  • Ticketing and Umbrella Systems
  • Unified Monitoring Systems
  • Netcool und Nagios integration, software customization and developement
  • Individual customized DB Models
  • Interface encryption for secure data exchange & control, development, implementation and customised solutions